You can contact us in a number of ways and we aim to respond to all of your queries as soon as we possibly can.
For queries about Internet order(s), please reply to the email sent with your order confirmation.
Alternatively, use our customer support option shown below "By Email" or get in touch "By Telephone."
We use the FreshDesk ticketing system to help us deal efficiently with electronic contact.
You can click here to raise a New Query or Check the status of an existing query.
CHRISTMAS CLOSURE NOTICE: Office & Factory Dec 23rd - Jan 3rd. Any queries received during this period will be handled by our customer services staff when we return.
COVID-19 Response TIME
During normal business operations, it may take up to 5 working days to respond to you query as we only have a small dedicated team working during the current global pandemic. We apologise for any inconvenience this may cause. We will get back to you!
Please avoid sending repeated emails /tickets with the same query as it delays the response times in resolving your request.
You can write to our head office and our corporate address is:
- Christy & Company Limited
- Unit 7, Witan Park
- Avenue 2, Station Lane
- Witney, OX28 4FH
- United Kingdom
- Mon - Thur: 0900 - 1700,
- Fridays: 0900 - 1330
- Bank Holidays: CLOSED
CHRISTMAS CLOSURE: Our Head Office & Factory will be closed between Dec 23rd and Jan 3rd.All staff are off during this period. Any queries received during this period will be handled when we return.
We apologise for any inconvenience this may cause. Happy Holidays!
Please send your enquiries via email or post to our head office and we will be in touch
- Mr Wright
- Send email: Press @Christys-Hats.com
Please send your enquiries via email